ConvHi · AI front desk

Your business's front desk, always on.

ConvHi answers calls, WhatsApp and web chat with a natural voice, books into your calendar, sends confirmations and reminders, and hands your team whatever needs a person. For restaurants, hotels, clinics and workshops.

See your industry
High quality

The best experience on every call.

ConvHi connects conversation to business outcomes: intent, data, rules, and results.

24/7 · no-queue coverage +32 languages 1-to-1 handoff
CapabilitySpeaks naturally

Contextual voice, interruptions, and responses tailored to each case.

Operations layerUnderstands intent

Connects conversation with data, rules, and business outcomes.

FlowActs on the system

Looks up, schedules, confirms, and leaves every step traceable.

EscalationEscalates with context

The human team receives a summary, intent, and next step.

How it works

The flow of every call.

ConvHi receives, handles, structures information, and keeps operating in parallel without losing context.

1The call comes in, ConvHi answers

Every inbound call is picked up instantly with the greeting and context of your operation.

Use cases

Hear ConvHi in real action.

Every operation speaks differently. ConvHi adopts your script, your tone, and your context — and sounds natural in any sector where the call matters.

Bookings

Manage tables, changes, and confirmations with a voice that knows your operation.

Customer support

Resolve inquiries, filter cases, and escalate with context ready for your team.

Transport and travel

Confirm trips, share ride status, and resolve passenger questions by phone, without queues or waiting.

Hospitality

Handle guest requests, resolve common questions, and route to the team when needed.

See it working

What ConvHi already does for your business

It answers by phone, WhatsApp, web chat and email, books into the real calendar, hands over to a person when needed and acts on every satisfaction score.

  1. Scheduling and bookings

    If someone is off, ConvHi already knows and reschedules

    Voice, WhatsApp and web bookings in the business’s real calendar, with the team, their sick leave and their holidays.

    See scheduling and bookings
    ConvHi day view with each professional’s appointments
  2. Human handoff

    Hand the customer over without making them repeat it

    The assistant knows when it can’t solve something and passes the case to the team or a phone number, with a summary for whoever picks it up.

    See channels and flows
    Human transfer node in the ConvHi flow builder
  3. WhatsApp

    WhatsApp ready, with reminders that confirm themselves

    Connection checked, templates approved and reminders with a plan B by SMS, email or a call.

    See channels and flows
    ConvHi WhatsApp panel connected with appointment reminders on
  4. Satisfaction

    Don’t just measure: act on every score

    If a customer scores low, ConvHi opens a case or calls them. Promoters get a thank-you.

    See satisfaction and NPS
    Detractor recovery and NPS by topic in ConvHi
Human handoff

When a person is needed, they get the full context

ConvHi spots the cases it shouldn't handle and passes them to your team with the reason, a summary and the next step. Nobody has to repeat anything.

  1. Customer

    I'd rather speak to a person.

  2. ConvHi

    Of course. I'm passing you to the team now and leaving them a summary, so you won't have to repeat anything.

Define my escalation rules
Beyond the call

The conversation continues on the customer's channel

WhatsApp, email, web chat and Instagram reach the same RemarK inbox as ConvHi's calls. Your team sees the whole story in one place.

  • WhatsApp

    Confirmations and follow-up in the chat the customer already uses.

  • Email

    Documents and replies that need more detail.

  • Web chat

    Questions from people already on your website.

  • Instagram

    Direct messages in the same inbox.

See RemarK
Interface

Everything that happens, visible in one panel.

A clear interface to supervise calls, metrics, and results without switching between tools or losing operational context.

Learn more
ConvHi flow builder in RemarK

Built for teams that operate live

From the RemarK Control Hub you access live activity, key indicators, and commercial follow-up for every conversation with direct, frictionless navigation.

  • Real-time operational view
  • Integrated metrics and charts
  • Clear navigation across modules
Integrations

Connect ConvHi with the stack that already powers your business.

Telephony, voice, automation, CRM, and email in one operational flow. ConvHi logs every call, triggers actions in your tools, and delivers context ready for your team, without manual processes or disconnected systems.

Zapier
Twilio
Zendesk
n8n
Gmail
Outlook
Zadarma
Next step

Try it yourself.

We prepare a ConvHi demo with volume, language, script, integration, and human escalation criteria.

Tailored to your operation.

Book a ConvHi demo
FAQ

Frequently asked questions

Quick answers about ConvHi, its integration with RemarK, and how to run AI voice agents.

What is ConvHi?

ConvHi is RemarK's AI voice agent layer. It handles calls naturally, preserves context across every conversation, and connects operations with data, workflows, and action in the Control Hub.

Does ConvHi work inside RemarK?

Yes. ConvHi runs from the RemarK Control Hub: live supervision, metrics, auditing, and agent configuration in one workspace, without switching between tools.

Do I need development to launch a voice agent?

Not necessarily. You can design flows, connect integrations, and adjust rules from the visual interface. For advanced cases, ConvHi also integrates with your existing stack.

What languages and voices does it support?

ConvHi supports multiple languages and accents with natural voices. You can try samples in the voices section and adapt the tone to each operation's context.

Can it escalate to a human agent?

Yes. Handoffs preserve the full call context so the human team can continue without repeating questions or losing information.

How is call quality measured?

With operational metrics, NPS, conversation auditing, and traceability of every decision. Everything is visible in the Control Hub to review, optimize, and report.

Contact

Tell us about your business.

Tell us what you need and we'll show you ConvHi with your real case. Leave your phone number and we'll call you.

  • Response within 48 hours
  • Demo tailored to your industry
  • No commitment

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