Human handoff

When a person is needed, they get the full context

ConvHi spots the cases it shouldn't handle and passes them to your team with the reason, a summary and the next step. Nobody has to repeat anything.

  1. Customer

    I'd rather speak to a person.

  2. ConvHi

    Of course. I'm passing you to the team now and leaving them a summary, so you won't have to repeat anything.

Define my escalation rules
Beyond the call

The conversation continues on the customer's channel

WhatsApp, email, web chat and Instagram reach the same RemarK inbox as ConvHi's calls. Your team sees the whole story in one place.

  • WhatsApp

    Confirmations and follow-up in the chat the customer already uses.

  • Email

    Documents and replies that need more detail.

  • Web chat

    Questions from people already on your website.

  • Instagram

    Direct messages in the same inbox.

See RemarK
Next step

Try it yourself.

We prepare a ConvHi demo with volume, language, script, integration, and human escalation criteria.

Tailored to your operation.

Book a ConvHi demo
Contact

Tell us about your business.

Tell us what you need and we'll show you ConvHi with your real case. Leave your phone number and we'll call you.

  • Response within 48 hours
  • Demo tailored to your industry
  • No commitment

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