Hands on the car. Phone still answered.
ConvHi picks up your shop's calls while you work: it books appointments, sorts faults, and tells customers how the repair is going.
What happens when nobody picks up
- Hands full
Nobody leaves a car on the lift to grab the phone, so the call is lost.
- "How's my car doing?"
The most repeated question of the day interrupts your mechanic again and again.
- Appointments with too little information
Not knowing the fault or the model makes it harder to plan the day and order parts.
From call to action
ConvHi doesn't just answer: it gets the next step done and logs it in RemarK.
- Service and repair appointments
Books around your shop's workload and the type of job.
- Fault triage
Collects symptoms, plate number, and model before the car arrives.
- Repair status
Shares how the car is doing using your system's data and lets the customer know when it's ready.
- Estimates with your team
Passes the mechanic anything that needs judgment, with all the context collected.
From first contact to the review
Phone, WhatsApp and web all book into the calendar your team sees. Every step is logged in RemarK.
- Booking
By phone, WhatsApp or web, based on workshop load and job type.
- Fault logged in advance
ConvHi collects plate, model and symptoms before the car arrives.
- Reminder
The day before, by WhatsApp. If they can't come, the booking moves without phone tag.
- Car ready
Your team notifies by WhatsApp from the same inbox, with the customer's full history.
- Afterwards
Survey and a link to your Google profile to leave a review.
The flow of every call.
ConvHi receives, handles, structures information, and keeps operating in parallel without losing context.
Every inbound call is picked up instantly with the greeting and context of your operation.
A sample call
Illustrative conversation.
- ConvHi
Martí Auto Repair, good morning. This is the virtual assistant. How can I help you?
- Customer
Hi, my car's making a weird noise when I brake.
- ConvHi
Let's take a look. Can you give me the model and plate number? I have an opening tomorrow at eight thirty or Friday at eleven.
- Customer
It's a Seat León, 4821 KLM. Tomorrow at eight thirty.
- ConvHi
Perfect, tomorrow at eight thirty. I've noted the braking noise for the mechanic, and we'll text you as soon as we know what's wrong.
Outcome Appointment booked with symptoms, model, and plate number for the mechanic.
The conversation continues on the customer's channel
WhatsApp, email, web chat and Instagram reach the same RemarK inbox as ConvHi's calls. Your team sees the whole story in one place.
- WhatsApp
Car-ready notice and quote delivery.
- Email
Quote and invoice.
- Web chat
Booking requests from the website.
- Instagram
Questions about services and prices.
When a person is needed, they get the full context
ConvHi spots the cases it shouldn't handle and passes them to your team with the reason, a summary and the next step. Nobody has to repeat anything.
- Customer
The quote is higher than we discussed and I'd like to understand why.
- ConvHi
I understand. The workshop manager should look at this. I'm passing you over now with the reason and the car's details.
Connected to how you already work
ConvHi integrates with your existing stack. If you rely on a specific tool, we'll review it together in the demo.
- Shop management software
- Schedule and calendar
- SMS, WhatsApp, and email
- CRM
Other industries
Healthcare and clinicsNo lines at the front desk. Patients well cared for.Appointments and reminders without overwhelming your front desk.
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Real estateNo lead left unanswered.Every lead qualified, with the viewing already booked.
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RestaurantsMore service. Fewer ringing phones.Reservations and questions handled while your team runs the floor.
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HotelsEvery call, a direct booking.Direct bookings and guest questions handled at any hour.
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Industry questions
Can it give estimates?
It can quote the prices you give it, like a service or an oil change. Anything that requires seeing the car goes to your team.
How does it know the status of each car?
It checks your system if it's integrated. If not, it takes the request and alerts your team to call back.
What about an emergency or a tow truck?
It's configured as a priority case: it transfers the call to the person you choose or alerts them right away.
Stay on the car. ConvHi gets the phone.
We prepare a ConvHi demo with volume, language, script, integration, and human escalation criteria.
Tailored to your operation.
Book a ConvHi demo